Preparedness and Response

Outside the day-to-day emergency services the City provides, we also work closely with other agencies in coordinating emergency management planning, preparedness, response, mitigation and recovery for natural and man-made disasters. Most recently, the Communications Committee has begun development of an Emergency Communications Plan that will codify and streamline internal and external communication processes for the purpose of improving the public’s safety. Further, the City is making every effort to avoid redundancy or confusion across agencies. Please use the information and links below to best prepare yourself and your family in the case of an emergency.


To receive “city-centric” information relating to streets, water, wastewater or sanitation you may subscribe to the City newsletter and alerts by using the form on this page’s left hand sidebar. The Operations Department also sends out alerts through a NIXLE account provided by the Randolph County Office of Emergency Management (OEM). These messages are sent via email, text message or both. If you wish to sign up for this service, send an email to Melody Himes with “City Nixle” in the subject line. Please specify how you would like to receive the alerts.

The Randolph County OEM also manages an electronic alert system. Click here, to review recent messages or to subscribe.

Finally, you, the citizen, can communicate to emergency personnel during a disaster whether you are okay or that you need help by displaying a sign like those pictured below. These signs are available at City Hall or the Randolph County OEM. 









Additional resources

The most common potential hazards in Randolph County include tornado, thunderstorms/lightning, flood, winter storms and hazardous material spills. For more information on how to prepare for and respond to these types of emergencies, please utilize the links below:

72 Emergency Kit

Randolph County Office of Emergency Management

West Virginia Division of Homeland Security and Emergency Management

Federal Emergency Management Agency

Finally, if you are in need of warmth or other basic needs during an emergency you may visit the Elkins Fire Department at 416 Fourth St.