Preparedness and Response

Planning is an essential key to overcoming emergency situations. Please use the information and links below to prepare yourself and your family in the case of an emergency.

Receiving Alerts and Information

  • City email list: Use the form on the left side of this page to register for  “city-centric” information emails (e.g., street closures, water main breaks, boil water advisories, holiday closures, general city advisories, etc.).
  • City Nixle alerts: The city also sends email and/or text alerts through a NIXLE account provided by the Randolph County Office of Emergency Management (OEM). Register by sending an email to with “City Nixle” in the subject line. Please specify text alerts, email alerts, or both.
  • County Nixle alerts: To register for countywide NIXLE email and/or text alerts, visit the Randolph County Office of Emergency Management (RCOEM) NIXLE page. (You may also view recent alerts at that link.)

Emergency Shelter

If you are in need of warmth or other basic needs during an emergency situation, you may report to the Elkins Fire Department at 416 Fourth Street.

Communicating with First Responders

Please stop by city hall to for free “OK/Help” signs (pictured below). These are intended to be displayed in your window in the event of a widespread disaster in which other forms of communication might not be functional. Please consider these a last resort and make every effort to use other methods to communicate with emergency personnel if at all possible.










Additional resources

The most common potential hazards in Randolph County include tornado, thunderstorms/lightning, flood, winter storms and hazardous material spills. For more information on how to prepare for and respond to these types of emergencies, please utilize the links below:

72 Emergency Kit

Randolph County Office of Emergency Management

West Virginia Division of Homeland Security and Emergency Management

Federal Emergency Management Agency