Avoid Frozen Pipes
We are receiving calls about frozen pipes. Unfortunately, there is little that Water Department personnel can do to help this situation while the freeze is ongoing.
To reduce the chances your pipes will freeze:
• Leave COLD water dripping from a faucet served by pipes on an exterior wall. Even a slow drip is enough.
• Ensure exterior vents on crawlspaces/basements are closed or covered. (Bricks and newspapers if nothing else.)
• Open under sink cabinet doors against exterior walls.
• Keep furnace at constant temperature (i.e., don’t decrease overnight).
If your pipes freeze, DO NOT attempt to thaw using open flame. Water damage is preferable to burning your house down. A hair dryer is a better choice.
If your pipes show signs of bursting, attempt to shut off water at the nearest valve or secure the main cutoff.