No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
Online Payments
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
Now Accepting Nominations for Extra Mile Heroes 2024
Elkins W. Va., October 8, 2024: November 1 is Extra Mile Day, and Mayor Jerry Marco wants to hear nominations from the public. According to Extra Mile America, the organization coordinating this program, Extra Mile Day aims to promote the idea that […]
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City Hall Closed Due to Sewage Backup
Elkins W. Va., October 3, 2024: City Hall remains closed to the public until further notice. All City Hall departments will be working remotely and available by phone or email, although responses may be delayed. The Treasury Department and Utility Billing have […]
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Elkins Mayor Jerry Marco Elected Secretary of the West Virginia Municipal League Board of Directors
Elkins W. Va., August 30, 2024: Elkins Mayor Jerry Marco was elected Secretary of the West Virginia Municipal League (WVML) Board of Directors at the league’s annual meeting this month in Huntington. Marco is the first Elkins mayor to serve as a […]
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City Council Adopts New Strategic Plan for 2024-2029
Elkins W. Va., August 20, 2024: The Elkins Common Council has officially adopted its 2024-2029 Strategic Plan, a comprehensive roadmap that sets the city’s priorities for the next five years. This plan is designed to enhance the quality of life for residents, […]
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Elkins Police Sergeant B.D. Tice Promoted to Lieutenant
Elkins W. Va., August 16, 2024: The City of Elkins is proud to announce that Sergeant Brandon Tice has been promoted to Lieutenant with the Elkins Police Department. The promotion took place at the recent city council meeting on Thursday, August 15. […]
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Elkins City Clerk Sutton Stokes Receives Clerk of the Year Award
Elkins W. Va., August 14, 2024: Sutton Stokes was named West Virginia Municipal Clerk of the Year 2024 at the West Virginia Municipal League Conference in Huntington last week. Over the years, Municipal Clerks have become the hub of government, the direct […]
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