No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
Online Payments
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
City Hall News: Week of August 31, 2025
Elkins, WV, August 29, 2025: The City of Elkins reminds residents that starting on September 2, 2025, they will see a change in curbside trash collection rules as the City implements its first-ever garbage bag limit. Approved by City Council on Thursday, […]
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City of Elkins Lowers Flags to Half-Staff in Response to National Tragedy
The City of Elkins, in accordance with a presidential order, has directed flags at all municipal buildings to be flown at half-staff. This order is a mark of solemn respect for the victims who died in Minnesota. Flags will remain at half-staff […]
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Regional Task Force on Homelessness, Addiction, and Mental Health to Discuss Critical Gaps in Treatment Access
Elkins, WV, August 26, 2025: The Regional Task Force on Homelessness, Addiction, and Mental Health will hold its monthly meeting this Thursday, August 28, 2025, at 1:00 PM at the Phil Gainer Community Center, 42 Robert E Lee Ave Ext, Elkins, WV. The […]
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City of Elkins Honors Police Officers for Life-Saving Actions
Elkins, WV, August 24, 2025: The Elkins Police Department honored three law enforcement officers for their exceptional actions that led to the successful rescue of an elderly man in June. Chief Travis Bennett presented the awards during a ceremony at the Phil […]
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Senator Nation Athletes from All 20 Teams Sweep Through Downtown Elkins for Student Athlete Cleanup Day
Elkins, WV, August 20, 2025: The strong partnership between the City of Elkins and Davis & Elkins College (D&E) was on full display this afternoon as the entire Senator Nation athletic department mobilized for the annual Student Athlete Clean Up Day throughout […]
Read MoreEPD Law Enforcement Awards Ceremony for Silver Alert Response
Elkins Police Chief Travis Bennett will present Lifesaving Awards and decorations to officers from the Elkins Police Department and the West Virginia State Police. The ceremony recognizes their exceptional actions in the successful response to a June 2025 Silver Alert. Awards to […]
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