No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
Online Payments
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
City Hall News: Week of May 25, 2025
Elkins, WV, May 23, 2025: There are no public meetings for Elkins City Council, its committees, or other governing bodies until Monday, June 2, 2025. All city offices are closed on Monday, May 26 in observation of the Memorial Day holiday. Garbage […]
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City of Elkins Showcases Career Opportunities at Middle School Career Fair
Elkins, WV, May 22, 2025: The City of Elkins connected with future workforce talent at Elkins Middle School’s annual career fair today, introducing students to the diverse roles that keep the city running. Employees from multiple departments—including fire, police, finance, operations, and […]
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City of Elkins Supports Gold Star Families Memorial Monument
Elkins, WV, May 19, 2025: At its May 15 meeting, the Elkins City Council approved a $500 donation to support the construction of the Elkins WV Gold Star Families Memorial Monument at All-Veterans Memorial Park (located at Randolph Avenue and Railroad Avenue). […]
Read MoreCity Hall News: Week of May 18, 2025
Elkins, WV., May 16, 2025: On Monday, May 19, the Sanitary Board Meeting will meet at the Phil Gainer Community Center at 10:00 a.m. Items of new business include the approval of sewer invoices, reappointing the City Attorney to the Sanitary Board, […]
Read MoreFor Twelfth Consecutive Year, Elkins Receives ‘Unmodified’ Audit Opinion
Elkins, WV, May 16, 2025: The City of Elkins again received high marks on its latest annual audit, as Tracy Judy, the City’s treasurer, reported to City Council last night. Under state law, West Virginia cities must undergo yearly audits. BHM CPA […]
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City of Elkins Prepares Condemned Four Seasons Property for Demolition
Elkins, W. Va., May 15, 2025: On Wednesday, May 14, an external company installed a fence around the property formerly known as the Four Seasons Motel. For security purposes, no one is permitted to enter the condemned property, which is now completely […]
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