No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
Seneca Mall Parking Lot Closure in Elkins Starting September 25th
Parking behind Seneca Mall in Elkins will be temporarily closed starting Sept. 25th at 7 a.m. and ending Sept. 27th. The City of Elkins Wastewater Collection Department will be paving over a previous stormwater installation that passes through the center section of […]Read More
Elkins Wastewater System Expanding Use of Geographic Data
The Elkins Wastewater Department is expanding its use of Geographic Information System (GIS) data using new tools and applications recently purchased with ARPA funding. The city government is in the process of moving from relying on paper maps and employee knowledge to […]Read More
Davis Ave. Road Closure in Elkins on September 20th
Davis Ave. in Elkins will be temporarily closed on Sept. 20th from 7 a.m. to 6 p.m. Both lanes will be closed during the morning and evening times to allow placement and removal of a telehandler by Woodlands, the Tygart Hotel developer, […]Read More
13 St. and Coal Ave. Closure in Elkins Starting September 11th
Update: The sewer main has been repaired and the road is now open. ========== There will be a road closure at the intersections of 12th Street / Coal Ave and 13th Street / Henry Avenue, September 11th from 9:00 a.m. to 2:00 […]Read More
Flood Control Rd. Closure in Elkins Starting September 13th
Flood Control Rd. in Elkins will be temporarily closed on Sept. 13th from 9 a.m. to 1 p.m. The City Of Elkins Water Department will be performing upkeep and preventative maintenance on the flood control grounds, located by the city’s old sewer […]Read More
Elkins Council Approves Hourly Employee Compensation Plan
In response to severe shortages in critical roles and difficulty retaining employees in multiple departments, the Elkins Common Council has approved pay increases for most hourly General Fund and Sanitation Fund employees. Council also eliminated the city’s current “step and grade” compensation […]Read More