Utility E-Bills Now Being Sent From Gmail Address
Those receiving electronic utility bills from City of Elkins may have noticed a change.
When you sign up for electronic utility bills, you receive your bill as a PDF attachment to an email.
Previously, these emails had a return address of “IncodeTOP@cityofelkinswv.com.” Now, these emails have a return address of “elkinsutilities@gmail.com.” These are legitimate emails from the City of Elkins Utility Billing department.
The change was made because of a security update at Google, which prevented messages from the IncodeTOP address from being delivered to some Gmail accounts.
You can sign up for electronic bills and/or auto-payments here: www.cityofelkinswv.com/government/treasurer/online-utility-bill-payment.
Alerts
MLK Day (1/16) Schedule
Elkins City Hall will be closed on Monday, January 16 in observance of Martin Luther King, Jr. Day.
Garbage service will run on regular schedule.
Christmas Tree Disposal
The City of Elkins Street Department will collect Christmas trees for disposal January 3-20. Please place trees at the curb after removing all ornaments, tinsel, lights, etc.
Starting Jan. 1: No more phone payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services. Learn more.
No Spring Cleanup
Because of the city’s monthly bulk-item pickup program, we will no longer be offering Spring Cleanup. Don’t wait until spring, put your items out each month. Find the schedule for pickups here.
Bulk Pickups Schedule Change
As of the week of October 17, the bulk-item pickup schedule is changing. Find the new schedule here.
Water Issues?
Last modified on May 8th, 2022 at 10:51 am
Got a non-emergency water issue? Report it online by clicking here.
