New Web Page: Water Outages FAQ
Water leaks and outages affect all water systems. Starting in 2021, however, our system began seeing a significant increase in such incidents, especially in South Elkins. This year, Elkins water system workers have responded to dozens of leaks in South Elkins. Although many of these leaks were repaired “under pressure” and did not require water to be turned off, that part of our city experienced 19 water outages during 2021.
There are various factors contributing to this situation, and fully addressing all of them will take a significant amount of time and money.
Follow this link for answers to frequently asked questions about why this is happening and what we are doing about it. (While you’re at it, please consider signing up for City of Elkins Nixle alerts so you can receive advance notification of water outages, in addition to other important emergency information.)
UPDATE: Boil Water Near Lavallette LIFTED
Update as of 8/24, 8:19 a.m.: Boil Water Notice near Livingston, Lavallette, Taylor, 13th has been LIFTED. Lab testing found no contamination. =============================== Water system personnel are responding to a water leak in a service line in the 1400 block of Lavallette […]Read More
Elkins Water Board Recommends Emergency Rate Increase
The Elkins Water Board has recommended an emergency rate increase of 32 percent for city water customers, and the Elkins council could approve the increase as soon as September 15. This increase, which is essential for the utility to avoid insolvency in […]Read More
Leak Investigation near Children’s Home
Update at 6:32 a.m.: The leak has been isolated without affecting other customers. Barring failure of the valve to this line, it should be possible to proceed with repairs without an outage in the area. =========== Elkins Water Board employees are responding […]Read More
12/5: Outage Between South Davis and Livingston
To repair a leaking water main, we are shutting off water to Livingston Avenue, Lavalette Avenue, and Taylor Avenue (approximate area shown in map below). Customers will have low/no pressure until repairs are complete. Due to unpredictable underground conditions, we cannot accurately […]Read More
Why So Many Water Outages?
There is clearly an unacceptable number of ongoing water outages and sometimes resulting Boil Water Notices. What is going on? One major reason is that many underground water lines in Elkins are past their end-of-life and need to be replaced. The reason […]Read More
South Elkins Boil Water Advisory
** Update: November 27, 10:15 AM**￼ The boil water notice in South Elkins has been lifted. Laboratory testing found no contamination. ====================== As a result of loss of pressure on a water main caused by a leak, a Boil Water Notice has […]Read More